TRAINING PROFESSIONAL & EFFECTIVE SECRETARY MANAGEMENT

PENGANTAR

Training Professional & Effective Secretary Management is designed to enhance the skills and competencies of individuals who are in or preparing for executive and administrative assistant roles. A professional secretary plays a vital role in supporting organizational leaders and ensuring that office operations run smoothly and efficiently. This training program focuses on developing the necessary skills for effective communication, time management, organizational ability, and leadership in the context of secretarial and administrative support.

The program covers a wide range of topics, from improving interpersonal and communication skills to mastering office management tools and techniques. By the end of the training, participants will have the tools and knowledge to be more effective, proactive, and indispensable in their roles.

A certification in Professional & Effective Secretary Management will be awarded to participants who successfully complete the training, acknowledging their enhanced capability to support executives and manage administrative tasks efficiently.

TUJUAN

Upon completing this training, participants will be able to:

• Understand the key responsibilities and roles of a professional secretary in a modern organizational setting.
• Improve their communication and interpersonal skills, ensuring effective interaction with both internal and external stakeholders.
• Master time management techniques and strategies to handle multiple tasks and prioritize workloads effectively.
• Utilize various office management tools and software to enhance productivity and organizational efficiency.
• Develop organizational and problem-solving skills to address office challenges proactively.
• Cultivate leadership qualities and become a trusted advisor to executives and senior managers.
• Receive a certification that validates participants’ proficiency in professional secretary management and executive support.

MATERI

• Introduction to Professional Secretary Roles: Understanding the evolving role of a secretary, the various responsibilities, and expectations in today’s workplace.
• Effective Communication Skills: Techniques for improving verbal and written communication, including email etiquette, phone handling, and managing client relationships.
• Time and Task Management: Methods for organizing and prioritizing tasks effectively, including scheduling, calendar management, and multitasking.
• Office Organization and Administration: Best practices for organizing office space, managing documents, and ensuring smooth workflow within the office environment.
• Technology and Office Tools: Proficiency in using office software and tools such as Microsoft Office, project management systems, and communication platforms to streamline tasks.
• Managing Confidentiality and Sensitive Information: Understanding the importance of maintaining confidentiality, handling sensitive data, and ensuring privacy in professional settings.
• Event and Meeting Coordination: Skills for planning and coordinating meetings, conferences, and other events, including logistics, agendas, and follow-ups.
• Problem-Solving and Decision-Making Skills: Techniques for addressing issues that arise in the office, resolving conflicts, and making decisions that benefit the team or organization.
• Professional Development and Leadership: Building leadership qualities, taking initiative, and becoming a trusted business partner to executives.
• Certification in Professional Secretary Management: Obtaining a certification that demonstrates expertise in effective secretary management and administrative support.
• Case Studies and Practical Exercises: Real-world scenarios to help participants apply the skills learned in the training to solve common secretary challenges.

SASARAN PESERTA

• Executive assistants, administrative assistants, and secretaries who want to improve their skills and advance their careers.
• Office managers or professionals who are responsible for managing administrative functions and supporting executive leadership.
• Individuals who are aspiring to move into a secretary or administrative support role and need the foundational skills to succeed.
• Professionals in any field looking to enhance their organizational, communication, and office management skills.
• Human resources and management professionals who oversee administrative support functions and want to improve team efficiency.
• Individuals seeking certification to validate their skills in secretarial and office management.

METODE

This training program adopts an interactive, hands-on approach to ensure that participants can apply the concepts learned to real-world scenarios. The training methods include:

• Presentations on Core Concepts: Clear explanations of the key responsibilities, skills, and tools necessary for effective secretary management.
• Role-Playing and Simulations: Engaging activities where participants simulate real-life secretary tasks, such as managing meetings, handling communications, and organizing events.
• Time Management Exercises: Practical exercises designed to help participants prioritize tasks, manage schedules, and enhance their efficiency in handling multiple responsibilities.
• Group Discussions and Peer Learning: Facilitated discussions where participants can share experiences, challenges, and best practices related to secretary management.
• Technology Demonstrations: Hands-on experience with office software and tools that are essential for modern secretary roles, such as word processors, spreadsheets, and communication platforms.
• Case Studies: Real-world examples that allow participants to analyze and solve problems faced by professional secretaries in various organizational settings.
• Q&A Sessions: Opportunities for participants to ask questions and clarify doubts with trainers and peers.
• Certification for those who successfully complete the training program, confirming their competence in professional secretary and office management.

Kami juga terbuka untuk selalu menyesuaikan metode pelatihan yang dilaksanakan sesuai kebutuhan peserta.

INSTRUKTUR 

Instruktur yang mengajar pelatihan ini adalah instruktur yang berkompeten di bidangnya dengan baik, datang dari kalangan akademisi, praktisi maupun profesional. Kami sangat terbuka jika anda ingin berkomunikasi terlebih dahulu dengan tim trainer sehingga outline materi dapat disesuaikan dengan outcome kompetensi yang diharapkan.

Jadwal DsBanking Training Tahun 2024

• Training Bulan Januari : 18-19 Januari 2024
• Training Bulan Februari : 22-23 Februari 2024
• Training Bulan Maret : 15-16 Maret 2024
• Training Bulan April : 19-20 April 2024
• Training Bulan Mei : 23-24 Mei 2024
• Training Bulan Juni : 14-15 Juni 2024
• Training Bulan Juli : 12-13 Juli 2024
• Training Bulan Agustus : 23-24 Agustus 2024
• Training Bulan September : 13 – 14 September 2024
• Training Bulan Oktober : 11-12 Oktober 2024
• Training Bulan November : 29-30 November 2024
• Training Bulan Desember : 13-14 Desember 2024

Catatan: Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta. Peserta dapat mengajukan tanggal pelaksanaan pelatihan.

LOKASI 

REGULER TRAINING

• Yogyakarta, Hotel Dafam Malioboro (6.000.000 IDR / participant)
• Jakarta, Hotel Amaris Tendean (6.500.000 IDR / participant)
• Bandung, Hotel Golden Flower (6.500.000 IDR / participant)
• Bali, Hotel Ibis Kuta (7.500.000 IDR / participant)
• Lombok, Hotel Jayakarta (7.500.000 IDR / participant)

ONLINE TRAINING VIA ZOOM

INVESTASI 

• Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Catatan: Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Benefit Apa Saja yang Didapatkan Peserta?

• FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara)
• FREE Transportasi Peserta ke tempat pelatihan
• Module / Handout
• FREE Flashdisk
• Sertifikat
• FREE Bag or backpack (Tas Training)
• Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
• 2x Coffee Break & 1 Lunch, Dinner
• FREE Souvenir Exclusive

FAQ tentang Dsbanking

Q : Berapa minimal running pelatihan ini ?
A : Pelatihan ini akan running idealnya minimal dengan 3 peserta, tetapi bisa disesuaikan dengan kebutuhan peserta

Q : Apakah bisa jika saya hanya ingin pelatihan sendiri aja / private course ?
A : Bisa, kami akan membantu menyelenggarakan pelatihan 1 hari jika ada persetujuan dari klien

Q : Dimana saja pelatihan biasanya di selenggarakan?
A : Pelatihan kami selenggarakan di beberapa kota besar di Indonesia seperti Bandung, Jakarta, Yogyakarta, Surabaya, Malang, Bali, Lombok dan beberapa negara seperti Singapore dan Malaysia

Q : Apakah bisa diselenggarakan selain di kota lain?
A : Penyelenggaraan pelatihan bisa diadakan di kota lain dengan minimal kuota 5 orang setiap kelas

Q : Apakah bisa juga diselenggarakan secara IHT/ In House Training di Perusahaan klien ?
A : Bisa diselenggarakan secara IHT di Perusahaan klien

Q : Apakah jadwal bisa disesuaikan dengan kebutuhan klien ?
A : Jadwal pelatihan dapat di sesuaikan dengan kebutuhan klien.

Materi, Lokasi dan Jadwal Pelatihan Bisa Berubah Sewaktu-waktu dan disesuaikan Dengan Kondisi Peserta, dimohon untuk Melakukan Konfirmasi untuk Segala Bentuk Perubahan, agar Tidak Terjadi Miskomunikasi. Segera Daftar Pelatihan, Diskon Menarik hanya Bulan Ini.

Silabus Training ini dibuat oleh Wafa Setiawan(wafasetiawan100@gmail.com) sebagai Content Writer Spesialis di bidang Pelatihan